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Refund/Return Policy

PODS the bag does not sell merchandise on approval. Refunds and returns are only made for defective merchandise or shortages.

Shortages: Any order that is shipped incomplete will be completed. We will either ship the missing items at no additional shipping charge or refund your money. Notification of shortages must be made within 3 days of receipt of merchandise.

Defective merchandise: If any merchandise is defective, we will either replace it or give a refund. Shipping charges are not automatically refundable. Notification of defective merchandise must be made within 5 days of receipt of merchandise. We may require that the defective merchandise be returned. DO NOT return any merchandise without first getting a Return Merchandise Authorization (RMA) number.

Shipping Time Guarantee

We make every effort to ship orders as soon as we can (usually within 24 hours of your order), but we do not make any guarantees on delivery time of packages. If you have concerns about delivery time, please contact a sales representative to discuss the matter.

Disclaimer

While we use reasonable efforts to include accurate and up-to-date information on this Web site, we make no warranties or representations as to its accuracy. We assume no liability or responsibility for any typographical or other errors or omissions in the content on this site. In the event that a product is listed at an incorrect price or with other incorrect information due to a typographical or other error, PODS the bag shall have the right to refuse or cancel any orders placed for the product listed incorrectly. We have the right to refuse or cancel any such orders whether or not the order has been confirmed and/or your credit card has been charged. If your credit card has already been charged for the purchase and your order is canceled, we shall issue a credit to your credit card account in the amount of the charge. If a product offered by us is not as described, your sole remedy is to return it to us for a refund.

Trademarks

PODS the bag and the names of our products and services referenced herein are either trademarks and/or service marks or registered trademarks and/or service marks of our parent company, Extreme Glow NA Corporation.

Other product and company names mentioned herein may be trademarks and/or service marks of their respective owners.

Links to Third-Party Sites

Linked sites are not under the control of PODS the bag, and we are not responsible for the contents of any linked site or any link contained in a linked site. We provide links to you only as a convenience, and the inclusion of any link does not imply endorsement by us of the site.

Promotions

All promotions are subject to availability and inventory. PODS the bag reserves the right to change, alter, or cancel promotions at any time without notice.

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Our Parent Company
Extreme Glow NA Corporation


Copyright 2008 Extreme Glow NA Corporation - All rights reserved.
Call PODS the Bag toll free - 1-888-748-4755
Outside of USA call ++1-662-841-5644
PODS the Bag office hours - Monday through Friday - 8 am to 6 pm Central Time